RETURN POLICY:
You may return most new, unopened items sold and fulfilled by
GloverCover.com within 30 days of delivery for a full refund. We'll also
pay the return shipping costs if the return is a result of our error.
Items should be returned in their original product packaging.
The following conditions and exceptions apply.
Partial refunds:
- Any item that is not in its original
condition, is damaged, or is missing parts for reasons not due to
our error: up to 50% of item's price.
Receiving a Refund
We'll request a refund after we receive and
process your return. If you are due a refund for non-returnable items,
such as groceries, we'll issue a refund when you contact us.
For items directed to our Returns Center,
expect your refund within 4 weeks of giving your package to the return
shipper (though in many cases you'll receive the refund sooner).
This time period includes:
- 5 to 10 business days for us to receive your
return from the shipper
- 3 to 5 business days for us to process your
return
- The time it takes your bank to process our
refund request (see below for specific guidelines)
We'll notify you via e-mail of your refund once
we've received and processed the returned item.
Non-Returnable Items
GloverCover.com does not accept returns of the
following items:
- Any product missing the serial
number or UPC
- Any product that has been washed or
dried in a mechanical drying machine.
- Any product that has been used
outdoors not showing a manufacturers defect.
- Gift cards
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Exchanges
If you wish to exchange an item,
please contact us directly at
(303) 719-8022 or email us at info@glovercover.com
If your
item has a manufacturer's defect, we will exchange it for the same item
or similar item of the same value and we will reimburse the return
shipping. (standard ground shipping)
Standard ground shipping is the
default shipping, which can be 7-10 business days. If you would like
faster shipping please contact us through the information provided on
our contact
us page.
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